Under Permission Settings, you can manage and control access levels for a variety of features and functionalities within your account based on the permission level setting.

We appreciate that our customers can have varying security requirements and compliance controls. As a result, we have made available many permission settings for you to configure. Permission Settings is available on the Customize page.

To view the complete set of default permissions, visit here

Here is the full list of features that you can control:

To activate or revoke access from a specific feature for a permission level, simply click the feature name and simply check (to activate) or uncheck (to revoke) the tick box and click SAVE.

To activate or revoke access from a specific feature for all permission levels, simply check or uncheck the "Select All" tick box and click SAVE.

Ecanvasser includes a CRM for constituency management. This functionality is best used for information from a contact that requires a direct follow-up, rather than for general notes. Enabling this feature will allow users to record follow-up requests via the mobile apps which will appear on the Helpdesk page.

The permission feature allows app users to create new contacts. With the option disabled, your users will not be able to add contacts to existing houses or create new contacts.

The permission feature allows users to edit any detail of a contact. Customer's who do not want any details related to a contact modified should revoke access to this feature.

The permission feature allows users to edit the first and last name of a contact. Customers who do not want their contact names updated can revoke this access yet still allow organizers to edit any of the other properties related to the contact.

This feature is helpful for customers who are building up their contact database and don't have the full name of the individuals to begin with.

When enabled, your reps can create a contact using auto-generated names (for example, House Person 1, House Person 2).

You can enable this feature if you do not want to capture actual names or if you want to use placeholder names until your organizers have engaged with the contacts.

Click on the settings icon to configure the default first and last name.
Check the auto append number increment tick box if you want to add 1, 2, or 3 after each auto-generated name - especially useful if you are tracking multiple contacts at the same address!

This permission allows interaction location data to be saved and enables access to the Field Tracking page.

Under Data Protection regulations, each individual mobile app user has the right to control how and when their device’s location is accessed by the app. When prompted, users may choose one of the following options:

⚠️ User Consent Required
Regardless of whether FIELD TRACKING is enabled at the Ecanvasser account level, location tracking depends on each user’s individual choice. The mobile app will prompt users to set their location permissions, and tracking will only occur if access is explicitly granted.

This ensures compliance with privacy laws and empowers users to manage their own data.

The permission feature allows users to delete individual contacts, which is useful if the contact is no longer residing at a specific address.

The permission feature allows users to create new Houses either through

The permission feature allows users to edit the addresses of Houses. Disable this feature if you do not have organizers to modify addresses in your contact database.

The permission feature allows users to delete Houses and all their contacts at that address. Disable this feature if you do not want organizers to delete addresses from your contact database.

The permission feature allows users to edit data relating to building access type and building notes. Disable this feature if you do not want Organizers to edit access type or leave Building notes.

Rating allows your organizer to record their opinion of a contact's level of support or engagement on a 5-star scale in a single click. You can decide if this is the method that works best for you. You can also modify the overall description of the rating plus the individual description for each of the 5-star ratings.

Click here to learn more about configuring your Rating settings

With this option enabled, your organizers will record interactions based on the house as opposed to the individual occupants within a house. This option is disabled by default.

We advise that you take extra care when deciding to enable this option as all data related to the interaction (e.g. the interaction status, rating) will apply to the house only and not the individual occupants within the house
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When enabled, information regarding anonymous interactions will not apply when filtering via the Contact page on the Database, rather they will apply when filtering from the Houses page on the Database page (which also includes results tied to Contacts), as well as the Map page, which also provides results based upon Houses and not Contacts.
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Ecanvasser offers a lot of ways to gather data. If you decide Surveys aren't for you, you can disable these here, to help unclutter your Interaction Screen.

For more on E-signature please click here

This permission feature allows users to view and create public, customizable Dashboards and Reports for users/teams.

You can learn more about Dashboards here: Dashboards Feature

If you have any questions please contact support@ecanvasser.com or info@ecanvasser.com
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