Geocoding is the process of converting your contact's addresses into latitude and longitude coordinates on a map for optimal plotting.
This process typically takes up to an hour, though the exact time depends on the number of rows in your imported file.
The accuracy of geocoding depends on the quality of the address data provided.
Below is an overview of the different types of geocoding accuracy, referred to as Location Type, along with their meanings:
Geocoding Location Types
Location type | What this means |
No Location | There is no geocode information available based on the address information supplied |
Extremely Accurate | This is a precise geocode for the address |
Very Accurate | This is an approximate geocode interpolated between two precise points (such as intersections). |
Moderately Accurate | This is the geometric center of an address such as a street or region |
Approximate | This is an approximate geocode for the address |
Manual (User Input) | This is when the address information has been supplied by the user. This can be either through the import process or when a user manually creates a house through the web app using the GPS coordinates from the pin position on the map |
Phone GPS | The address has been created through the mobile app using the GPS coordinates of the mobile device |
Common Geocoding Issues
Imported Longitude and Latitude, but Houses Display Incorrectly on the Map
If your houses are showing up in the wrong locations, you might have misassigned the longitude and latitude columns during import.
Contact us via the chat function, and we'll help you resolve this issue.
Import Reached 100%, but Houses Aren't Appearing on the Map Page Yet
When your file doesn’t include longitude and latitude data, we need to convert the addresses to coordinates. This process usually takes up to an hour.
Feel free to reach out via chat for an estimated completion time for your file.
On a Trial and Can't See All Your Houses on the Map
During your 7-day free trial, only the first 2,500 addresses will be visible on the map. To geocode and display all your addresses, consider upgrading to a paid subscription. Contact our support team to make this transition, and we'll be happy to assist you.
If you have any questions, you can message us via the chat or email support@ecanvasser.com