Receiving an invite to join an Ecanvasser account

You can be invited to join an Ecanvasser account through your email address or through your mobile phone device.

Below are samples of an email and text invitation.

Simply click the Sign Up button (email) or link (text) to commence your Sign Up process:

Downloading the Ecanvasser Walk App

The Ecanvasser Walk mobile app is available to download from both the Apple App Store and Google Play Store. The app is free to download.

On Your First Log In

Once you have successfully downloaded and installed the mobile app, you will be prompted to complete your profile information including Name & password:

Selecting an Account 

Next, you will be prompted to select the account that you wish to access.

For most users, there will only be one account however some users may be on several accounts so you need to ensure that you select the correct account:

When you click START, the account information will begin to sync to your device:

Selecting a Campaign Effort

Next up, you may be prompted to select the relevant Campaign Effort.

If there is only one active effort, then this step will be skipped:

Now you are ready to start using Ecanvasser Walk!

How To get the most out of your Ecanvasser App

  • Become confident in using the mobile app before you go live, it shouldn’t take too long, and you can be certain to ensure no information is lost!

  • Make sure that your battery is fully charged prior to starting.

  • Consider bringing a portable charger (particularly if you are a Lead Organizer)

Frequently Asked Questions  

  • Does it work Offline?
    Yes, the app will work offline. We do recommend performing a manual sync once you gave regained connection to ensure all data updates within the dashboard. 

  • Why can't I see my data?
    It is possible you don't yet have a list assigned to you.
    If an organizer has not been assigned to a list then contact data will not appear.
    When a list or lists have been assigned and you still can't see any data, check if you have a filter applied. Clearing your filters usually rectifies this issue. 

Should you have any further questions, you can reach out to one of the team at support@ecanvasser.com



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