# Ecanvasser Support

> Advice and answers from the Ecanvasser Team

## Getting Started with Ecanvasser

- [Your Quick-Start Guide to Ecanvasser](http://support.ecanvasser.com/en/articles/1000121-your-quick-start-guide-to-ecanvasser.md): Our top support articles to help get the most out of your account
- [Joining by Email](http://support.ecanvasser.com/en/articles/1003856-joining-by-email.md): Your guide on accessing your Account through Email Invitation
- [Sample Data](http://support.ecanvasser.com/en/articles/9236690-sample-data.md): Understanding Sample Data
- [Best Practices for Managing Interactions](http://support.ecanvasser.com/en/articles/11137791-best-practices-for-managing-interactions.md): Get the most out of your interaction workflows in Ecanvasser
- [Using Tags and Notes for Better Insights](http://support.ecanvasser.com/en/articles/11138431-using-tags-and-notes-for-better-insights.md): Learn how to accurately capture and filter the insights you collect
- [Explore your Importing Contact Data Options](http://support.ecanvasser.com/en/articles/2132076-explore-your-importing-contact-data-options.md): How to populate your account with contact data
- [Sourcing your Contact Database](http://support.ecanvasser.com/en/articles/1044796-sourcing-your-contact-database.md): Where can I get data for Ecanvasser?
- [Importing a Contact File into Ecanvasser](http://support.ecanvasser.com/en/articles/1001109-importing-a-contact-file-into-ecanvasser.md): Import Best Practices, Import Preparation, Starting your File Import
- [How to Build a Database from Scratch](http://support.ecanvasser.com/en/articles/1268615-how-to-build-a-database-from-scratch.md): A guide to creating a Database from scratch
- [What Are My Data Import Options?](http://support.ecanvasser.com/en/articles/11321396-what-are-my-data-import-options.md): Connect External Data Sources
- [Onboarding Your Team](http://support.ecanvasser.com/en/articles/2132077-onboarding-your-team.md): Organizers are the backbone of any organization or campaigns, here's what's involved in getting them started!
- [Default Permissions Explained](http://support.ecanvasser.com/en/articles/6768729-default-permissions-explained.md): For each user you can choose different permissions depending on your operational needs
- [Inviting your Team](http://support.ecanvasser.com/en/articles/1001100-inviting-your-team.md): Getting your team up & running
- [Team Management](http://support.ecanvasser.com/en/articles/1365253-team-management.md): Managing your Team within Ecanvasser
- [Understanding Permission Levels](http://support.ecanvasser.com/en/articles/1040942-understanding-permission-levels.md): Permission Levels: from Organizer to Account Owner
- [User Activity Log Management](http://support.ecanvasser.com/en/articles/11137883-user-activity-log-management.md): How to easily monitor and manage team activity in the field
- [Managing What Users Can and Can’t Do in Ecanvasser](http://support.ecanvasser.com/en/articles/11137988-managing-what-users-can-and-can-t-do-in-ecanvasser.md)
- [Building your customized Canvassing app](http://support.ecanvasser.com/en/articles/2721045-building-your-customized-canvassing-app.md): Customize Page Overview
- [Custom Fields](http://support.ecanvasser.com/en/articles/1003876-custom-fields.md): Capturing crucial contact information through Custom Fields
- [Campaign Efforts](http://support.ecanvasser.com/en/articles/5100064-campaign-efforts.md): Managing engagement campaigns within your organization
- [Interaction Statuses](http://support.ecanvasser.com/en/articles/2640816-interaction-statuses.md): How to tailor your interaction statuses to suit your needs
- [Ratings](http://support.ecanvasser.com/en/articles/5099993-ratings.md): Fostering data consistency with bespoke Rating Descriptions
- [Permission Settings](http://support.ecanvasser.com/en/articles/5099952-permission-settings.md): How to manage your Permission Settings
- [Surveys](http://support.ecanvasser.com/en/articles/1017071-surveys.md): Creating and managing surveys within the dashboard
- [Talking Points](http://support.ecanvasser.com/en/articles/1020764-talking-points.md): Adding points, messages or template's for your organizers on your movement or policy
- [Consent settings](http://support.ecanvasser.com/en/articles/6441161-consent-settings.md): We provide you with the ability to collect digital consent from people who your team engage with while using the Ecanvasser mobile apps
- [Signature Settings](http://support.ecanvasser.com/en/articles/6359123-signature-settings.md): Capture a contact's consent via our Electronic signature feature, when you have requested using their personal data or following a survey.
- [Best Practices for Customization](http://support.ecanvasser.com/en/articles/11137946-best-practices-for-customization.md): Learn the ins and outs of customizing your canvassing app
- [Conversion Settings](http://support.ecanvasser.com/en/articles/15280724-conversion-settings.md): Configurable conversion rate for more accurate KPI reporting

## Video Tutorials

- [Quick Start Guide](http://support.ecanvasser.com/en/articles/10873830-quick-start-guide.md)
- [Inviting your Team](http://support.ecanvasser.com/en/articles/10751470-inviting-your-team.md)
- [Creating & Assigning Turfs using the Map](http://support.ecanvasser.com/en/articles/10873840-creating-assigning-turfs-using-the-map.md)
- [Creating & Assigning Lists from the Database](http://support.ecanvasser.com/en/articles/10873836-creating-assigning-lists-from-the-database.md)
- [Building your own Canvassing App](http://support.ecanvasser.com/en/articles/10751772-building-your-own-canvassing-app.md)
- [Introducing Lead Prospector](http://support.ecanvasser.com/en/articles/10751529-introducing-lead-prospector.md)
- [Uploading a Data File](http://support.ecanvasser.com/en/articles/11740914-uploading-a-data-file.md)

## Ecanvasser Web App

- [Navigating around your Web Application](http://support.ecanvasser.com/en/articles/4614961-navigating-around-your-web-application.md): An overview of the desktop application and the key pages
- [Dashboards Feature](http://support.ecanvasser.com/en/articles/9269631-dashboards-feature.md): Creating customized Dashboards and Reports, making actionable insights available easier than ever.
- [How to Use Interaction Reports](http://support.ecanvasser.com/en/articles/11137798-how-to-use-interaction-reports.md): Visualize, measure, and act on outreach activity in Ecanvasser
- [Understanding Your Contact Database](http://support.ecanvasser.com/en/articles/1003509-understanding-your-contact-database.md): Your Central Contacts Hub
- [Managing your Database](http://support.ecanvasser.com/en/articles/1007502-managing-your-database.md): Create, Edit or Delete Contacts or Houses
- [Database Page: Searching & Filtering](http://support.ecanvasser.com/en/articles/1004243-database-page-searching-filtering.md): Segmenting your contact database for Walk list creation, exports or other bulk actions
- [Database Page: Creating Lists](http://support.ecanvasser.com/en/articles/1003889-database-page-creating-lists.md): How to create and manage lists from the dashboard
- [Dynamic or Static Lists](http://support.ecanvasser.com/en/articles/5894218-dynamic-or-static-lists.md): Which list type best suits your campaign
- [Auto Split & Assign Lists to Users](http://support.ecanvasser.com/en/articles/5733356-auto-split-assign-lists-to-users.md): Automatically assign contacts evenly to all team members
- [How to assign lists & manage territories](http://support.ecanvasser.com/en/articles/5898664-how-to-assign-lists-manage-territories.md): Create lists and assigning them to a user or team
- [Database Page: List Assignments](http://support.ecanvasser.com/en/articles/13213237-database-page-list-assignments.md)
- [Recording Interactions via the Web App](http://support.ecanvasser.com/en/articles/1001116-recording-interactions-via-the-web-app.md): How to Record Interactions from the Web App
- [Printed Walk Lists](http://support.ecanvasser.com/en/articles/1004472-printed-walk-lists.md): Combing Ecanvasser technology with traditional walk lists
- [Map Page: Navigating your Map](http://support.ecanvasser.com/en/articles/1007508-map-page-navigating-your-map.md): A Geographical Visual Display of your Contact Database
- [Map Page: Creating Lists and Cutting your Turf](http://support.ecanvasser.com/en/articles/1006593-map-page-creating-lists-and-cutting-your-turf.md): Lists by area, Choosing the area for the teams on the map
- [Map Page: Searching & Filtering](http://support.ecanvasser.com/en/articles/1006611-map-page-searching-filtering.md): Segmenting your contacts from the map tab to create visual walk areas
- [Map Page: Map Overlays](http://support.ecanvasser.com/en/articles/2440075-map-page-map-overlays.md): Want to visualize boundaries or map data on your Ecanvasser Map page?
- [Lead Prospector](http://support.ecanvasser.com/en/articles/10732332-lead-prospector.md): A Guide to Streamlining Your Lead Generation Process
- [Users and Teams](http://support.ecanvasser.com/en/articles/1001117-users-and-teams.md): Invite New Users, Create & Manage Teams and Users
- [Updating User Permissions](http://support.ecanvasser.com/en/articles/4598534-updating-user-permissions.md): Remove Users, Update Users
- [Appointment Scheduler](http://support.ecanvasser.com/en/articles/9627874-appointment-scheduler.md): Fast, effective appointment setting for field sales and canvassing
- [Actions](http://support.ecanvasser.com/en/articles/5624256-actions.md): For all your outreach scheduling, shift management, field operations, and event planning, we have you covered
- [Responding to Actions Invitations](http://support.ecanvasser.com/en/articles/5664734-responding-to-actions-invitations.md): Everything you need to know about Ecanvasser Actions as a team member
- [Understanding Helpdesk](http://support.ecanvasser.com/en/articles/1004425-understanding-helpdesk.md): Assign, filter and manage follow-up requests using Helpdesk
- [Collecting Follow-up Requests During Outreach Activities](http://support.ecanvasser.com/en/articles/1004478-collecting-follow-up-requests-during-outreach-activities.md): Keeping you in touch with follow-up requests that matter to your contacts
- [Field Tracking](http://support.ecanvasser.com/en/articles/4560852-field-tracking.md): Field Tracking, Field Activity, Field Report, Report

## Ecanvasser Mobile Apps

- [Where to download the Ecanvasser Mobile App](http://support.ecanvasser.com/en/articles/1000316-where-to-download-the-ecanvasser-mobile-app.md): How to Download and Use Your Ecanvasser Mobile App
- [Ecanvasser Apps: Walk or Go?](http://support.ecanvasser.com/en/articles/2499370-ecanvasser-apps-walk-or-go.md): Which Ecanvasser mobile app works best for you?
- [Walk App: Getting Started](http://support.ecanvasser.com/en/articles/2499368-walk-app-getting-started.md)
- [Walk App: Navigating Around the App](http://support.ecanvasser.com/en/articles/5145763-walk-app-navigating-around-the-app.md): How to get from one section to another within your mobile app
- [Walk App: Searching](http://support.ecanvasser.com/en/articles/5145296-walk-app-searching.md): Understanding how the Search function operates
- [Walk App: Filtering](http://support.ecanvasser.com/en/articles/2499359-walk-app-filtering.md): Filtering, App Filtering, Walk App
- [Walk App: Talking Points](http://support.ecanvasser.com/en/articles/2499360-walk-app-talking-points.md): Accessing Talking Points in the mobile application
- [Walk App: Managing Contacts & Houses](http://support.ecanvasser.com/en/articles/2499478-walk-app-managing-contacts-houses.md)
- [Walk App: Understanding View Options](http://support.ecanvasser.com/en/articles/2499352-walk-app-understanding-view-options.md): View By Map, Streets, Houses, Contacts or Lists
- [Walk App: Interactions](http://support.ecanvasser.com/en/articles/5145764-walk-app-interactions.md): Ready to start interacting with contacts?
- [Walk App: Phone outreach.](http://support.ecanvasser.com/en/articles/5734171-walk-app-phone-outreach.md): Interacting with your contacts and recording your interactions via phone call.
- [Walk App: Route Planning](http://support.ecanvasser.com/en/articles/8705950-walk-app-route-planning.md): Generate optimized driving or walk routes with one click
- [Go App: Getting Started](http://support.ecanvasser.com/en/articles/2499469-go-app-getting-started.md): You've logged in and now there are just a few more clicks to start interacting
- [Go App: Navigating Around the App](http://support.ecanvasser.com/en/articles/2499470-go-app-navigating-around-the-app.md): How to get from one section to another within your mobile app
- [Go App: Interactions](http://support.ecanvasser.com/en/articles/2499471-go-app-interactions.md): Ready to start interacting with people? Let's Go!
- [How to resolve an Android App that stops working.](http://support.ecanvasser.com/en/articles/3444916-how-to-resolve-an-android-app-that-stops-working.md): Common methods to resolve your Ecanvasser Android app issue
- [Best Practices during Outreach Activities](http://support.ecanvasser.com/en/articles/1003862-best-practices-during-outreach-activities.md): Useful Tips and Best Practices
- [Why can't I see any contacts or houses?](http://support.ecanvasser.com/en/articles/8492511-why-can-t-i-see-any-contacts-or-houses.md)
- [Learn How to Resolve Common GPS Issues](http://support.ecanvasser.com/en/articles/11137853-learn-how-to-resolve-common-gps-issues.md): Tips for fixing location accuracy when using the Ecanvasser mobile app

## Ecanvasser Organization

- [Organization: Overview](http://support.ecanvasser.com/en/articles/1268888-organization-overview.md): Multiple Account Overview for Enterprise Customers
- [Organization: Home](http://support.ecanvasser.com/en/articles/5102137-organization-home.md): An overview of the Organization set up and the key pages
- [Organization Analytics](http://support.ecanvasser.com/en/articles/5102138-organization-analytics.md): The global view of data from all your accounts
- [Leaderboard](http://support.ecanvasser.com/en/articles/5926100-leaderboard.md): Identify your top field organizers at a glance
- [Organization: Importing Contacts](http://support.ecanvasser.com/en/articles/6545860-organization-importing-contacts.md): Import Best Practices, Import Preparation, Starting your File Import
- [Organization: Contact Database](http://support.ecanvasser.com/en/articles/5102128-organization-contact-database.md): Your Contacts Hub
- [Organization: Account management](http://support.ecanvasser.com/en/articles/5668232-organization-account-management.md): Manage your Organization: account details
- [Organization: Customization](http://support.ecanvasser.com/en/articles/5102130-organization-customization.md): Custom Fields, Star Rating, Interaction Status, Permission Settings, Surveys, Consent Settings, Talking Points.
- [Organization: Users](http://support.ecanvasser.com/en/articles/4191254-organization-users.md): Manager members across your Organization account
- [Organization: Talking Points](http://support.ecanvasser.com/en/articles/5133780-organization-talking-points.md): Your direct line of communication to everyone in your organization
- [Organization: Surveys](http://support.ecanvasser.com/en/articles/5102131-organization-surveys.md): Benefits of Organization level surveys
- [Organization: Dashboards](http://support.ecanvasser.com/en/articles/9289455-organization-dashboards.md): Managing the Dashboards within your Organization
- [Organization: Exports](http://support.ecanvasser.com/en/articles/5102133-organization-exports.md): Account Materials, Document Repository, Saved Documents

## Integrations with Ecanvasser

- [Integrations with Ecanvasser](http://support.ecanvasser.com/en/articles/4641566-integrations-with-ecanvasser.md): Other services that integrate with Ecanvasser directly
- [Access your API Key](http://support.ecanvasser.com/en/articles/7019426-access-your-api-key.md): Every Ecanvasser account is provided with a unique API that you can use to integrate Ecanvasser with third-party applications
- [NationBuilder User Guide](http://support.ecanvasser.com/en/articles/1003656-nationbuilder-user-guide.md): Advice on using NationBuilder with Ecanvasser
- [Linking your Nation with Ecanvasser](http://support.ecanvasser.com/en/articles/1372591-linking-your-nation-with-ecanvasser.md): Linking NationBuilder, Map statuses, Import lists and contacts
- [NationBuilder Data Management](http://support.ecanvasser.com/en/articles/1375816-nationbuilder-data-management.md): When and what data syncs?
- [Importing Contacts via NationBuilder](http://support.ecanvasser.com/en/articles/1006361-importing-contacts-via-nationbuilder.md): How to sync your contact data to Ecanvasser from your Nation
- [Using NationBuilder \(NB\) Surveys in Ecanvasser](http://support.ecanvasser.com/en/articles/1006371-using-nationbuilder-nb-surveys-in-ecanvasser.md): A guide to setting up your surveys for Ecanvasser and NationBuilder
- [Custom Fields for NationBuilder Customers](http://support.ecanvasser.com/en/articles/1006367-custom-fields-for-nationbuilder-customers.md): A guide to setting up and syncing your custom fields with NationBuilder and Ecanvasser
- [Importing Contacts via L2](http://support.ecanvasser.com/en/articles/6520241-importing-contacts-via-l2.md): How to sync your contact data to Ecanvasser from your Universe in L2.
- [How to integrate Mailchimp with Ecanvasser](http://support.ecanvasser.com/en/articles/3142215-how-to-integrate-mailchimp-with-ecanvasser.md): Synchronize your voter data with Mailchimp for effective email targeting and social media advertising
- [Making the Most of your Mailchimp Integration](http://support.ecanvasser.com/en/articles/3844502-making-the-most-of-your-mailchimp-integration.md): Learn about all the different functionality available to you
- [Integrate Salesforce & Ecanvasser](http://support.ecanvasser.com/en/articles/3425165-integrate-salesforce-ecanvasser.md): Canvass your Salesforce contacts with Ecanvasser. Digital interactions are automatically tracked in Salesforce for you.
- [Managing your Salesforce Authentication Policy](http://support.ecanvasser.com/en/articles/3958456-managing-your-salesforce-authentication-policy.md): Salesforce Authentication, Salesforce and Ecanvasser, Authentication Policy
- [How to integrate CallHub with Ecanvasser](http://support.ecanvasser.com/en/articles/3624588-how-to-integrate-callhub-with-ecanvasser.md): Sync your segmented contacts from Ecanvasser to CallHub using the uni-directional integration.

## Data Privacy & Protection 

- [Your Privacy Dashboard](http://support.ecanvasser.com/en/articles/4465967-your-privacy-dashboard.md): GDPR, Security, Data Protection, Privacy
- [Compliance & Security](http://support.ecanvasser.com/en/articles/2527444-compliance-security.md): Keeping your data secure is critical to Ecanvasser
- [Anonymize Your Database](http://support.ecanvasser.com/en/articles/2278967-anonymize-your-database.md): Comply with Data Protection legislation & Anonymize Your Database
- [Data Protection & You](http://support.ecanvasser.com/en/articles/1896489-data-protection-you.md): Learn how Ecanvasser can assist you in meeting your GDPR obligations
- [Two-Factor Authentication](http://support.ecanvasser.com/en/articles/4911238-two-factor-authentication.md)

## Product News and Announcements

- [Ecanvasser for iOS](http://support.ecanvasser.com/en/articles/8443060-ecanvasser-for-ios.md): Release notes
- [Ecanvasser for Android](http://support.ecanvasser.com/en/articles/8443067-ecanvasser-for-android.md): Release notes
- [Ecanvasser Web Application](http://support.ecanvasser.com/en/articles/8443069-ecanvasser-web-application.md): Release notes