# Ecanvasser Support > Advice and answers from the Ecanvasser Team ## Getting Started with Ecanvasser - [Your Quick-Start Guide to Ecanvasser](http://support.ecanvasser.com/en/articles/1000121-your-quick-start-guide-to-ecanvasser.md): Our top support articles to help get the most out of your account - [Joining by Email](http://support.ecanvasser.com/en/articles/1003856-joining-by-email.md): Your guide on accessing your Account through Email Invitation - [Sample Data](http://support.ecanvasser.com/en/articles/9236690-sample-data.md): Understanding Sample Data - [Best Practices for Managing Interactions](http://support.ecanvasser.com/en/articles/11137791-best-practices-for-managing-interactions.md): Get the most out of your interaction workflows in Ecanvasser - [Using Tags and Notes for Better Insights](http://support.ecanvasser.com/en/articles/11138431-using-tags-and-notes-for-better-insights.md): Learn how to accurately capture and filter the insights you collect - [Homepage - Ecanvasser App](http://support.ecanvasser.com/en/articles/16618470-homepage-ecanvasser-app.md): Explain the Ecanvasser App homepage - [Explore your Importing Contact Data Options](http://support.ecanvasser.com/en/articles/2132076-explore-your-importing-contact-data-options.md): How to populate your account with contact data - [Sourcing your Contact Database](http://support.ecanvasser.com/en/articles/1044796-sourcing-your-contact-database.md): Where can I get data for Ecanvasser? - [Importing a Contact File into Ecanvasser](http://support.ecanvasser.com/en/articles/1001109-importing-a-contact-file-into-ecanvasser.md): Import Best Practices, Import Preparation, Starting your File Import - [How to Build a Database from Scratch](http://support.ecanvasser.com/en/articles/1268615-how-to-build-a-database-from-scratch.md): A guide to creating a Database from scratch - [What Are My Data Import Options?](http://support.ecanvasser.com/en/articles/11321396-what-are-my-data-import-options.md): Connect External Data Sources - [Onboarding Your Team](http://support.ecanvasser.com/en/articles/2132077-onboarding-your-team.md): Organizers are the backbone of any organization or campaigns, here's what's involved in getting them started! - [Default Permissions Explained](http://support.ecanvasser.com/en/articles/6768729-default-permissions-explained.md): For each user you can choose different permissions depending on your operational needs - [Users and QR Code Sign-Up](http://support.ecanvasser.com/en/articles/1001100-users-and-qr-code-sign-up.md): Inviting your Team - [Team Management](http://support.ecanvasser.com/en/articles/1365253-team-management.md): Managing your Team within Ecanvasser - [Understanding Permission Levels](http://support.ecanvasser.com/en/articles/1040942-understanding-permission-levels.md): Permission Levels: from Organizer to Account Owner - [User Activity Log Management](http://support.ecanvasser.com/en/articles/11137883-user-activity-log-management.md): How to easily monitor and manage team activity in the field - [Managing What Users Can and Can’t Do in Ecanvasser](http://support.ecanvasser.com/en/articles/11137988-managing-what-users-can-and-can-t-do-in-ecanvasser.md) - [Building your customized Canvassing app](http://support.ecanvasser.com/en/articles/2721045-building-your-customized-canvassing-app.md): Customize Page Overview - [Custom Fields](http://support.ecanvasser.com/en/articles/1003876-custom-fields.md): Capturing crucial contact information through Custom Fields - [Campaign Efforts](http://support.ecanvasser.com/en/articles/5100064-campaign-efforts.md): Managing engagement campaigns within your organization - [Interaction Statuses](http://support.ecanvasser.com/en/articles/2640816-interaction-statuses.md): How to tailor your interaction statuses to suit your needs - [Ratings](http://support.ecanvasser.com/en/articles/5099993-ratings.md): Fostering data consistency with bespoke Rating Descriptions - [Permission Settings](http://support.ecanvasser.com/en/articles/5099952-permission-settings.md): How to manage your Permission Settings - [Surveys](http://support.ecanvasser.com/en/articles/1017071-surveys.md): Creating and managing surveys within the dashboard - [Talking Points](http://support.ecanvasser.com/en/articles/1020764-talking-points.md): Adding points, messages or template's for your organizers on your movement or policy - [Consent settings](http://support.ecanvasser.com/en/articles/6441161-consent-settings.md): We provide you with the ability to collect digital consent from people who your team engage with while using the Ecanvasser mobile apps - [Signature Settings](http://support.ecanvasser.com/en/articles/6359123-signature-settings.md): Capture a contact's consent via our Electronic signature feature, when you have requested using their personal data or following a survey. - [Best Practices for Customization](http://support.ecanvasser.com/en/articles/11137946-best-practices-for-customization.md): Learn the ins and outs of customizing your canvassing app - [Conversion Settings](http://support.ecanvasser.com/en/articles/15280724-conversion-settings.md): Configurable conversion rate for more accurate KPI reporting ## Video Tutorials - [Quick Start Guide](http://support.ecanvasser.com/en/articles/10873830-quick-start-guide.md) - [Inviting your Team](http://support.ecanvasser.com/en/articles/10751470-inviting-your-team.md) - [Creating & Assigning Turfs using the Map](http://support.ecanvasser.com/en/articles/10873840-creating-assigning-turfs-using-the-map.md) - [Creating & Assigning Lists from the Database](http://support.ecanvasser.com/en/articles/10873836-creating-assigning-lists-from-the-database.md) - [Building your own Canvassing App](http://support.ecanvasser.com/en/articles/10751772-building-your-own-canvassing-app.md) - [Introducing Lead Prospector](http://support.ecanvasser.com/en/articles/10751529-introducing-lead-prospector.md) - [Uploading a Data File](http://support.ecanvasser.com/en/articles/11740914-uploading-a-data-file.md) ## Ecanvasser Web App - [Navigating around your Web Application](http://support.ecanvasser.com/en/articles/4614961-navigating-around-your-web-application.md): An overview of the desktop application and the key pages - [Dashboards Feature](http://support.ecanvasser.com/en/articles/9269631-dashboards-feature.md): Creating customized Dashboards and Reports, making actionable insights available easier than ever. - [How to Use Interaction Reports](http://support.ecanvasser.com/en/articles/11137798-how-to-use-interaction-reports.md): Visualize, measure, and act on outreach activity in Ecanvasser - [Geocoding your File](http://support.ecanvasser.com/en/articles/9612934-geocoding-your-file.md): Plotting your imported addresses on the Map - [Understanding Your Contact File](http://support.ecanvasser.com/en/articles/1043720-understanding-your-contact-file.md): Getting to grips with data files - [Formatting Your Import File](http://support.ecanvasser.com/en/articles/1044792-formatting-your-import-file.md): Does your contact file require some cleaning or data work? - [Troubleshooting your Data Import](http://support.ecanvasser.com/en/articles/2193857-troubleshooting-your-data-import.md): Something unexpected occur while importing? - [Implementing a Data Gathering Plan](http://support.ecanvasser.com/en/articles/1006926-implementing-a-data-gathering-plan.md): A must read to get optimal results from your data - [Contact Merge Explained](http://support.ecanvasser.com/en/articles/1330317-contact-merge-explained.md): Which Ecanvasser Contact Merge is right for me? - [Contact Merge by Contact ID](http://support.ecanvasser.com/en/articles/1330331-contact-merge-by-contact-id.md): Update or append information to your database by a unique Contact ID - [Merging Data & Conflicts](http://support.ecanvasser.com/en/articles/1330354-merging-data-conflicts.md): Merging data and managing conflicts - [Managing Duplicate Contacts in Ecanvasser](http://support.ecanvasser.com/en/articles/4465976-managing-duplicate-contacts-in-ecanvasser.md): Contact Database, Duplicates, Contacts, Multiple Contacts - [Exports Page](http://support.ecanvasser.com/en/articles/4794868-exports-page.md): Exports, Document Repository, Saved Documents - [Exporting your Data](http://support.ecanvasser.com/en/articles/1001033-exporting-your-data.md): Exporting: Walk Lists, Contact Database & Results - [Database Export Function](http://support.ecanvasser.com/en/articles/1006605-database-export-function.md): Exporting your data enables analytics and can help create Walk Lists - [Printable Walk List](http://support.ecanvasser.com/en/articles/1043776-printable-walk-list.md): For when pen & paper are necessary - [Buildings feature](http://support.ecanvasser.com/en/articles/8511083-buildings-feature.md): Your guide to understanding the Buildings feature - [Understanding Your Contact Database](http://support.ecanvasser.com/en/articles/1003509-understanding-your-contact-database.md): Your Central Contacts Hub - [Managing your Database](http://support.ecanvasser.com/en/articles/1007502-managing-your-database.md): Create, Edit or Delete Contacts or Houses - [Database Page: Searching & Filtering](http://support.ecanvasser.com/en/articles/1004243-database-page-searching-filtering.md): Segmenting your contact database for Walk list creation, exports or other bulk actions - [Database Page: Creating Lists](http://support.ecanvasser.com/en/articles/1003889-database-page-creating-lists.md): How to create and manage lists from the dashboard - [Dynamic or Static Lists](http://support.ecanvasser.com/en/articles/5894218-dynamic-or-static-lists.md): Which list type best suits your campaign - [Auto Split & Assign Lists to Users](http://support.ecanvasser.com/en/articles/5733356-auto-split-assign-lists-to-users.md): Automatically assign contacts evenly to all team members - [How to assign lists & manage territories](http://support.ecanvasser.com/en/articles/5898664-how-to-assign-lists-manage-territories.md): Create lists and assigning them to a user or team - [Database Page: List Assignments](http://support.ecanvasser.com/en/articles/13213237-database-page-list-assignments.md) - [Recording Interactions via the Web App](http://support.ecanvasser.com/en/articles/1001116-recording-interactions-via-the-web-app.md): How to Record Interactions from the Web App - [Printed Walk Lists](http://support.ecanvasser.com/en/articles/1004472-printed-walk-lists.md): Combing Ecanvasser technology with traditional walk lists - [Map Page: Navigating your Map](http://support.ecanvasser.com/en/articles/1007508-map-page-navigating-your-map.md): A Geographical Visual Display of your Contact Database - [Map Page: Creating Lists and Cutting your Turf](http://support.ecanvasser.com/en/articles/1006593-map-page-creating-lists-and-cutting-your-turf.md): Lists by area, Choosing the area for the teams on the map - [Map Page: Searching & Filtering](http://support.ecanvasser.com/en/articles/1006611-map-page-searching-filtering.md): Segmenting your contacts from the map tab to create visual walk areas - [Map Page: Map Overlays](http://support.ecanvasser.com/en/articles/2440075-map-page-map-overlays.md): Want to visualize boundaries or map data on your Ecanvasser Map page? - [Lead Prospector](http://support.ecanvasser.com/en/articles/10732332-lead-prospector.md): A Guide to Streamlining Your Lead Generation Process - [Users and Teams](http://support.ecanvasser.com/en/articles/1001117-users-and-teams.md): Invite New Users, Create & Manage Teams and Users - [Updating User Permissions](http://support.ecanvasser.com/en/articles/4598534-updating-user-permissions.md): Remove Users, Update Users - [Appointment Scheduler](http://support.ecanvasser.com/en/articles/9627874-appointment-scheduler.md): Fast, effective appointment setting for field sales and canvassing - [Actions](http://support.ecanvasser.com/en/articles/5624256-actions.md): For all your outreach scheduling, shift management, field operations, and event planning, we have you covered - [Responding to Action Invitations](http://support.ecanvasser.com/en/articles/5664734-responding-to-action-invitations.md): Everything you need to know about Ecanvasser Actions as a team member - [Understanding Helpdesk](http://support.ecanvasser.com/en/articles/1004425-understanding-helpdesk.md): Assign, filter and manage follow-up requests using Helpdesk - [Collecting Follow-up Requests During Outreach Activities](http://support.ecanvasser.com/en/articles/1004478-collecting-follow-up-requests-during-outreach-activities.md): Keeping you in touch with follow-up requests that matter to your contacts - [Field Tracking](http://support.ecanvasser.com/en/articles/4560852-field-tracking.md): Field Tracking, Field Activity, Field Report, Report ## Ecanvasser Mobile Apps - [What's New: The Redesigned Mobile App](http://support.ecanvasser.com/en/articles/16650045-what-s-new-the-redesigned-mobile-app.md): We've redesigned the Ecanvasser mobile app to help you and your team canvass faster. Here's a full breakdown of what's changed and why. - [Where to download the Ecanvasser Mobile App](http://support.ecanvasser.com/en/articles/1000316-where-to-download-the-ecanvasser-mobile-app.md): How to Download and Use Your Ecanvasser Mobile App - [Ecanvasser Mobile Apps](http://support.ecanvasser.com/en/articles/2499370-ecanvasser-mobile-apps.md): Which Ecanvasser mobile app works best for you? - [How to Configure Your Activity Page](http://support.ecanvasser.com/en/articles/16618620-how-to-configure-your-activity-page.md): How to configure your stats/cards on your activity page on the Ecanvasser app - [Ecanvasser Mobile App: Getting Started](http://support.ecanvasser.com/en/articles/2499368-ecanvasser-mobile-app-getting-started.md) - [Ecanvasser Mobile App: Navigating Around the App](http://support.ecanvasser.com/en/articles/5145763-ecanvasser-mobile-app-navigating-around-the-app.md): How to get from one section to another within your mobile app - [Ecanvasser Mobile App: Searching](http://support.ecanvasser.com/en/articles/5145296-ecanvasser-mobile-app-searching.md): Understanding how the Search function operates - [Ecanvasser Mobile App: Filtering](http://support.ecanvasser.com/en/articles/2499359-ecanvasser-mobile-app-filtering.md): Filtering, App Filtering, Mobile App - [Ecanvasser Mobile App: Talking Points / Scripts & Key Messages](http://support.ecanvasser.com/en/articles/2499360-ecanvasser-mobile-app-talking-points-scripts-key-messages.md): Accessing Talking Points in the mobile application - [Ecanvasser Mobile App: Managing Contacts & Houses](http://support.ecanvasser.com/en/articles/2499478-ecanvasser-mobile-app-managing-contacts-houses.md) - [Ecanvasser Mobile App: Understanding View Options](http://support.ecanvasser.com/en/articles/2499352-ecanvasser-mobile-app-understanding-view-options.md): View By Map, Streets, Houses, Contacts or Lists - [Ecanvasser Mobile App: Interactions](http://support.ecanvasser.com/en/articles/5145764-ecanvasser-mobile-app-interactions.md): Ready to start interacting with contacts? - [Ecanvasser Mobile App: Phone outreach.](http://support.ecanvasser.com/en/articles/5734171-ecanvasser-mobile-app-phone-outreach.md): Interacting with your contacts and recording your interactions via phone call. - [Ecanvasser Mobile App: Route Planning](http://support.ecanvasser.com/en/articles/8705950-ecanvasser-mobile-app-route-planning.md): Generate optimized driving or walk routes with one click - [How to resolve an Android App that stops working.](http://support.ecanvasser.com/en/articles/3444916-how-to-resolve-an-android-app-that-stops-working.md): Common methods to resolve your Ecanvasser Android app issue - [Best Practices during Outreach Activities](http://support.ecanvasser.com/en/articles/1003862-best-practices-during-outreach-activities.md): Useful Tips and Best Practices - [Why can't I see any contacts or houses?](http://support.ecanvasser.com/en/articles/8492511-why-can-t-i-see-any-contacts-or-houses.md) - [Learn How to Resolve Common GPS Issues](http://support.ecanvasser.com/en/articles/11137853-learn-how-to-resolve-common-gps-issues.md): Tips for fixing location accuracy when using the Ecanvasser mobile app ## Ecanvasser Organization - [Organization: Overview](http://support.ecanvasser.com/en/articles/1268888-organization-overview.md): Multiple Account Overview for Enterprise Customers - [Organization: Home](http://support.ecanvasser.com/en/articles/5102137-organization-home.md): An overview of the Organization set up and the key pages - [Organization Analytics](http://support.ecanvasser.com/en/articles/5102138-organization-analytics.md): The global view of data from all your accounts - [Leaderboard](http://support.ecanvasser.com/en/articles/5926100-leaderboard.md): Identify your top field organizers at a glance - [Organization: Importing Contacts](http://support.ecanvasser.com/en/articles/6545860-organization-importing-contacts.md): Import Best Practices, Import Preparation, Starting your File Import - [Organization: Contact Database](http://support.ecanvasser.com/en/articles/5102128-organization-contact-database.md): Your Contacts Hub - [Organization: Account management](http://support.ecanvasser.com/en/articles/5668232-organization-account-management.md): Manage your Organization: account details - [Organization: Customization](http://support.ecanvasser.com/en/articles/5102130-organization-customization.md): Custom Fields, Star Rating, Interaction Status, Permission Settings, Surveys, Consent Settings, Talking Points. - [Organization: Users](http://support.ecanvasser.com/en/articles/4191254-organization-users.md): Manager members across your Organization account - [Organization: Talking Points](http://support.ecanvasser.com/en/articles/5133780-organization-talking-points.md): Your direct line of communication to everyone in your organization - [Organization: Surveys](http://support.ecanvasser.com/en/articles/5102131-organization-surveys.md): Benefits of Organization level surveys - [Organization: Dashboards](http://support.ecanvasser.com/en/articles/9289455-organization-dashboards.md): Managing the Dashboards within your Organization - [Organization: Exports](http://support.ecanvasser.com/en/articles/5102133-organization-exports.md): Account Materials, Document Repository, Saved Documents ## Integrations with Ecanvasser - [Integrations with Ecanvasser](http://support.ecanvasser.com/en/articles/4641566-integrations-with-ecanvasser.md): Other services that integrate with Ecanvasser directly - [Access your API Key](http://support.ecanvasser.com/en/articles/7019426-access-your-api-key.md): Every Ecanvasser account is provided with a unique API that you can use to integrate Ecanvasser with third-party applications - [NationBuilder User Guide](http://support.ecanvasser.com/en/articles/1003656-nationbuilder-user-guide.md): Advice on using NationBuilder with Ecanvasser - [Linking your Nation with Ecanvasser](http://support.ecanvasser.com/en/articles/1372591-linking-your-nation-with-ecanvasser.md): Linking NationBuilder, Map statuses, Import lists and contacts - [NationBuilder Data Management](http://support.ecanvasser.com/en/articles/1375816-nationbuilder-data-management.md): When and what data syncs? - [Importing Contacts via NationBuilder](http://support.ecanvasser.com/en/articles/1006361-importing-contacts-via-nationbuilder.md): How to sync your contact data to Ecanvasser from your Nation - [Using NationBuilder \(NB\) Surveys in Ecanvasser](http://support.ecanvasser.com/en/articles/1006371-using-nationbuilder-nb-surveys-in-ecanvasser.md): A guide to setting up your surveys for Ecanvasser and NationBuilder - [Custom Fields for NationBuilder Customers](http://support.ecanvasser.com/en/articles/1006367-custom-fields-for-nationbuilder-customers.md): A guide to setting up and syncing your custom fields with NationBuilder and Ecanvasser - [Importing Contacts via L2](http://support.ecanvasser.com/en/articles/6520241-importing-contacts-via-l2.md): How to sync your contact data to Ecanvasser from your Universe in L2. - [Using Zapier with Ecanvasser](http://support.ecanvasser.com/en/articles/8207949-using-zapier-with-ecanvasser.md): Connect Ecanvasser to thousands of apps using the Zapier Integration - [How to integrate Mailchimp with Ecanvasser](http://support.ecanvasser.com/en/articles/3142215-how-to-integrate-mailchimp-with-ecanvasser.md): Synchronize your voter data with Mailchimp for effective email targeting and social media advertising - [Making the Most of your Mailchimp Integration](http://support.ecanvasser.com/en/articles/3844502-making-the-most-of-your-mailchimp-integration.md): Learn about all the different functionality available to you - [Integrate Salesforce & Ecanvasser](http://support.ecanvasser.com/en/articles/3425165-integrate-salesforce-ecanvasser.md): Canvass your Salesforce contacts with Ecanvasser. Digital interactions are automatically tracked in Salesforce for you. - [Managing your Salesforce Authentication Policy](http://support.ecanvasser.com/en/articles/3958456-managing-your-salesforce-authentication-policy.md): Salesforce Authentication, Salesforce and Ecanvasser, Authentication Policy - [How to integrate CallHub with Ecanvasser](http://support.ecanvasser.com/en/articles/3624588-how-to-integrate-callhub-with-ecanvasser.md): Sync your segmented contacts from Ecanvasser to CallHub using the uni-directional integration. ## Data Privacy & Protection - [Your Privacy Dashboard](http://support.ecanvasser.com/en/articles/4465967-your-privacy-dashboard.md): GDPR, Security, Data Protection, Privacy - [Compliance & Security](http://support.ecanvasser.com/en/articles/2527444-compliance-security.md): Keeping your data secure is critical to Ecanvasser - [Anonymize Your Database](http://support.ecanvasser.com/en/articles/2278967-anonymize-your-database.md): Comply with Data Protection legislation & Anonymize Your Database - [Data Protection & You](http://support.ecanvasser.com/en/articles/1896489-data-protection-you.md): Learn how Ecanvasser can assist you in meeting your GDPR obligations - [Two-Factor Authentication](http://support.ecanvasser.com/en/articles/4911238-two-factor-authentication.md) ## FAQ from the community - [Why can't I see my full contact database during my free trial?](http://support.ecanvasser.com/en/articles/8370104-why-can-t-i-see-my-full-contact-database-during-my-free-trial.md) - [When will I be charged?](http://support.ecanvasser.com/en/articles/8370115-when-will-i-be-charged.md): When to expect payment - [What happens to my data when my account is cancelled?](http://support.ecanvasser.com/en/articles/8370130-what-happens-to-my-data-when-my-account-is-cancelled.md) - [How do I contact support?](http://support.ecanvasser.com/en/articles/1000085-how-do-i-contact-support.md): Ecanvasser Customer Support: We're Here for You! - [Why have I been charged more for my subscription?](http://support.ecanvasser.com/en/articles/8370204-why-have-i-been-charged-more-for-my-subscription.md) - [What features are included in my Ecanvasser subscription?](http://support.ecanvasser.com/en/articles/8370216-what-features-are-included-in-my-ecanvasser-subscription.md) - [Tracking, Exporting, and Analyzing Your Data](http://support.ecanvasser.com/en/articles/6399104-tracking-exporting-and-analyzing-your-data.md): What data can I track on Ecanvasser? - [Is there a limit on how many lists/turfs I can create?](http://support.ecanvasser.com/en/articles/9788003-is-there-a-limit-on-how-many-lists-turfs-i-can-create.md): Understanding Maximum List size\(s\) - [Billing Admin](http://support.ecanvasser.com/en/articles/4879499-billing-admin.md): Managing the billing admin in your account settings - [How do I manage my Profile and Account Settings](http://support.ecanvasser.com/en/articles/1000343-how-do-i-manage-my-profile-and-account-settings.md): Billing, Password, Cancel, and all other management of your account - [How do I change my subscription?](http://support.ecanvasser.com/en/articles/5480712-how-do-i-change-my-subscription.md): How to upgrade or downgrade your subscription plan. - [How do I change or update my credit card information?](http://support.ecanvasser.com/en/articles/8411698-how-do-i-change-or-update-my-credit-card-information.md): Changing or Updating your payment method - [How do I cancel my Ecanvasser account?](http://support.ecanvasser.com/en/articles/4466120-how-do-i-cancel-my-ecanvasser-account.md): Canceling your Ecanvasser Account - [How to display times in 12 or 24 hours](http://support.ecanvasser.com/en/articles/13886211-how-to-display-times-in-12-or-24-hours.md) - [How do I localize Ecanvasser to work with multiple languages?](http://support.ecanvasser.com/en/articles/6785767-how-do-i-localize-ecanvasser-to-work-with-multiple-languages.md): Using the Ecanvasser app in a different language - [What languages is Ecanvasser available in?](http://support.ecanvasser.com/en/articles/8370158-what-languages-is-ecanvasser-available-in.md) - [I forgot my password, how do I reset it?](http://support.ecanvasser.com/en/articles/5785128-i-forgot-my-password-how-do-i-reset-it.md): How to reset your password - [How to Change your Password](http://support.ecanvasser.com/en/articles/8370172-how-to-change-your-password.md) ## Product News and Announcements - [Ecanvasser for iOS](http://support.ecanvasser.com/en/articles/8443060-ecanvasser-for-ios.md): Release notes - [Ecanvasser for Android](http://support.ecanvasser.com/en/articles/8443067-ecanvasser-for-android.md): Release notes - [Ecanvasser Web Application](http://support.ecanvasser.com/en/articles/8443069-ecanvasser-web-application.md): Release notes