Follow-up Requests can be collected by your Organizers through the mobile app.
Alternatively, they can be collected directly into your Helpdesk page.
During outreach activities, you can easily collect follow-up requests using either Ecanvasser Walk or Go mobile apps:
Collecting a Follow-up Request with Ecanvasser Walk
1. On your interaction screen click the option "Log a Follow-Up Request".
2. In the "Log a Follow-Up Request" screen enter the request as a text and choose the priority of the follow-up request.
Collecting a Follow-up Request with Ecanvasser Go
Click the option "Log a Follow-Up Request" on your Interaction screen:
2. In the "Log a Follow-Up Request" screen enter the request as a text and choose the priority of the follow-up request.
Where can I follow up on the requests?
The requests will populate on your "Helpdesk" page in your Dashboard.
If you have any additional questions please contact us in-app or at support@ecanvasser.com