Your Ecanvasser account and billing couldn’t be easier to manage.
Access both your Account Settings and Profile Settings via the profile menu drop-down, which is located on the right-hand side of the web application.
Your Account Settings
Select Account Settings via the profile menu drop-down on the top right-hand side of the toolbar. This will bring you to the Account Settings page where you have a number of options to manage your account details.
Managing your Account Details:
Update the Account Name by clicking on Edit Account Name
Manage your Billing Administrators by clicking on Billing Admin
View the audit trail of actions related to your account by clicking on View Logs
Pause or Terminate your subscription by clicking on Cancel Account
Managing your Subscription Plan:
View your specific contact database and custom field limits
Manage your subscription and change your subscription plan
View your invoices
Apply a coupon or discount code
How to reactivate my subscription when it has been paused:
To unpause a subscription, go to Account Settings → Manage Subscription, then select the subscription you want to reactivate and follow the prompts to activate it.
Your Profile Settings
Select Profile Settings via the menu drop-down on the top right-hand side of the toolbar. This will bring you to the profile settings page where you a have number of options:
Add, update, or delete your Profile Picture
Change your Email Address
Change your Password
Cancel Account (restricted to users with Billing Admin privileges)
Update Payment Details (restricted to users with Billing Admin privileges))
Manage your Email Notifications
2. This section allows you to manage your email notifications:
3. You can also access your account settings on this page (especially useful where you have more than one Ecanvasser account):
Payment policy and Subscription agreement
If you have any additional questions feel free to contact us in-app or at support@ecanvasser.com